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Website Terms of Use

Version 1.2 — effective 3 November 2026

1. These terms

These terms govern your use of the website at doggydos.co.za. By using the site you agree to them. If you do not agree, please do not use the site.

These terms are about the website. The terms that apply to an actual grooming appointment are in document 04, Service Terms & Conditions, and they apply in addition to these terms once you book.

2. Who we are

In terms of section 43 of the Electronic Communications and Transactions Act, 25 of 2002:

Full name: Doggy Do’s (Pty) Ltd
Registration number: 2020/204993/07
Physical address: 22 Jarra Street, Sharonlea, Randburg, 2158, Gauteng
Website: https://doggydos.co.za
Email: bookings@doggydos.co.za
Telephone / WhatsApp: 079 126 9808
Website host: Hostify, hostify.co.za
Information Officer: Dantin Swanepoel, Director

3. Using the site

You may browse the site, read it, and use the booking and enquiry forms for their intended purpose: enquiring about, booking, changing or cancelling a grooming appointment.

You may not:

  • use the site in a way that breaks the law, or that infringes anyone else’s rights;
  • submit false information, another person’s information without their permission, or a booking you do not intend to keep;
  • attempt to gain access to any part of the site or its administration that is not public;
  • copy, scrape or republish the site’s content or images for commercial use;
  • interfere with the site’s operation, probe it for vulnerabilities without our written permission, or use it to distribute malicious code;
  • use the forms to send spam or unsolicited advertising.

4. Our content

All content on this site — text, photographs of our dogs and clients’ dogs, the logo, the brand kit, icons, layout and code — belongs to Doggy Do’s (Pty) Ltd or is used with permission, and is protected by copyright and trade mark law. You may share a link to any page and you may print or save a page for your own reference. You may not reproduce the content elsewhere, including on social media as your own, without our written permission.

Photographs of your own dog that we publish with your permission remain yours; see document 04, clause 9.

5. What you send us through the forms

When you submit the booking or enquiry form you are sending us personal information. Our Privacy Policy (document 01) explains what we do with it. By submitting a form you confirm that the information is yours, or that you are authorised to give it to us — for example, the details of a household member or of the dog’s owner.

6. Links to other sites

The site links to our Facebook and Instagram pages, our WhatsApp line, our Google Business Profile and Google reviews. Those services are run by other companies under their own terms and privacy policies. We are not responsible for their content or how they handle your information.

7. Availability of the site

We keep the site running and maintained, but we do not promise that it will always be available or free of errors. It may be unavailable while we update it, while our host performs maintenance, or because of a fault outside our control.

If the booking form is unavailable, you can always reach us on WhatsApp or by phone on 079 126 9808. A booking is only confirmed once we confirm it to you — submitting the form is a request, not a confirmed appointment.

8. Information on the site

We describe our services and service area as accurately as we can, and we update the site when things change. The site is general information, not a quotation and not a guarantee that we can service a particular address or a particular dog. The groomer confirms what is possible, and the price, before work begins.

9. Liability

Nothing in these terms limits any right you have under the Consumer Protection Act, 68 of 2008, or any other law that cannot be excluded.

Subject to that, and to the extent the law allows:

  • the site is provided as it is, and we do not warrant that it is uninterrupted, error-free or free of harmful code;
  • we are not liable for indirect or consequential loss arising from your use of the site, or from any inability to use it;
  • we are not liable for loss caused by services we do not control, including your internet connection, your device, or a third-party site we link to.

Liability for the grooming service itself is dealt with in document 04.

10. Virus and security

We take reasonable steps to keep the site clean and secure, but you use it at your own risk and should keep your own device and browser up to date. Please tell us immediately if you notice anything suspicious on the site.

11. Changes to the site and to these terms

We may change the site and these terms. The version published on the site is the version that applies, and it carries its version number and effective date. If a change affects how we use your personal information, the Privacy Policy is updated at the same time.

12. Law and jurisdiction

These terms are governed by the law of the Republic of South Africa. The courts of South Africa have jurisdiction over any dispute arising from them.

13. Contact

Doggy Do’s (Pty) Ltd Jarra Street, Sharonlea, Randburg, 2158 079 126 9808 — bookings@doggydos.co.za

Doggy Do’s (Pty) Ltd — Website Terms of Use — version 1.2 — 3 November 2026